Welcome to Velasco Cues. By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase or using any of our services.

1. General
Velasco Cues reserves the right to update or modify these terms at any time without prior notice. Your continued use of the site means you accept any changes made.

2. Product Information
We strive to provide accurate descriptions and images of our products. However, colors, finishes, and wood grain may slightly vary due to natural materials and screen differences. Custom orders are built based on your selected specifications and are subject to craftsmanship variations.

3. Orders & Payments
All prices are listed in PHP and USD for your convenience. Orders are confirmed only after full or agreed payment has been received. For custom cues, a deposit or full payment may be required upfront. We accept secure payments via trusted platforms.

4. Shipping & Delivery
We ship locally and internationally. Delivery times may vary based on location and order type. Velasco Cues is not responsible for delays caused by couriers or customs. Customers are responsible for any applicable import taxes or duties.

5. Returns & Cancellations
Pre-made cues may be returned within 7 days of delivery if unused and in original condition. Custom cues are non-refundable once production begins, due to personalization. Cancellations for custom cues must be made within 24 hours of order placement.

6. Warranty
All Velasco cues come with a limited warranty against manufacturer defects. Damage from misuse, accidents, or unauthorized alterations is not covered. For issues or warranty claims, please contact us directly.

7. Intellectual Property
All content on this website, including images, logos, designs, and text, is the property of Velasco Cues and may not be used without written permission.

8. Limitation of Liability
Velasco Cues is not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products or services.

9. Governing Law
These terms are governed by the laws of the Republic of the Philippines. Any disputes will be handled under Philippine jurisdiction.

Contact Us
If you have questions about these terms, feel free to contact us:

Phone: +63 921 457 8043
WhatsApp: +63 921 457 8043
Email: breakercustomcues@gmail.com
Address: Purok 1 Morales Compound, San Isidro, Guagua, Philippines, 2003